![]() ![]() Check Your Debit/Credit Card InformationĪnother reason why you might be getting the ‘something went wrong’ error while trying to purchase on PlayStation store is incorrect or old credit card information. PS5 Blinking Blue Light of Death (How to Fix It Before It Bricks)Ĥ.That’s it, the purchase should now work on the store. ![]() ![]() On the page to confirm your payment, select your wallet as the payment method and you will be charged from the balance on your wallet. Once you’ve added the fund to your wallet, you can go back to the PlayStation store on your console or on the website/app. Therefore, if you are trying to purchase a $50 game, you should add $55 to your wallet. NOTE: In some regions, you might be charged some percentage of the total amount when you try to add the fund or when you try to purchase the game. Select the amount of fund you wish to add and click on ‘Continue’.Click on ‘Add Funds’, then select your Debit/Credit card.Select Account > Payment and Subscriptions.Fund Your Wallet & Pay with Wallet FundĪnother way to fix the something went wrong error PlayStation store is to actually fund your PlayStation wallet first, then use the wallet fund to purchase the game you wish to get.įrom what I’ve seen, the same payment method that led to the ‘something went wrong’ error when you try to confirm your purchase will very likely fund your wallet successfully without any issue.įrom there, all you need to do is to select your existing wallet fund (which you added first) as the payment method to confirm your order. How to Pair PS Move Motion Controller to PS5ģ.To do that, just click on the PlayStation store icon from your console on the home dashboard.įrom there, go ahead and select the game you wish to purchase and you should be good to go. That said, go ahead and purchase the game directly on your console if you are having the issue on the PlayStation store website or app. RELATED: PS5 PS Store Showing “Can’t Load” Error (13 Proven Fixes)Īnother way to get around the PlayStation store something went wrong error message is to purchase the game directly on your PlayStation 4 or PlayStation 5 console, instead of using the website on your mobile phone or PC or even app payment on mobile.Ī lot of users reported that while they kept on seeing the “something went wrong” error message while trying to confirm the purchase on mobile/desktop, they were able to purchase the game on their console without any issue.Once you see a message showing ‘Licenses restored’, go back to the PlayStation store to make the purchase and it will work. To fix the PS Store “Something went wrong” error, go to Settings > User and Account > Other > Restore Licenses and click on ‘Restore’ button. Once done, you are good to go and should be able to buy and download a game on PlayStation (PS) store or pay for PlayStation Plus subscription. Once done, you will see a message showing “Licenses restored”, click on the ‘OK’ button. Press the PlayStation button on your controller and g o to Settings > User and Account > Other > Restore Licenses.If you are unable to make payment or confirm payment, or maybe unable to download a game, then restoring licenses on your console can help you fix the issue quickly. I am sure at least one of them will work for you. Without any further ado, let’s dive right in! How to Fix PlayStation Store ‘Something Went Wrong’Īfter spending hours researching online for ways to fix the PlayStation store something went wrong error, I have found 13 fixes reported by various users who had the same issue including restoring licenses on your console, using the PS store directly on console, funding your wallet with a digital card, switching payment methods and many more. The good news however, is that I have found some proven ways to fix the PS store ‘something went wrong’ error in 2023 permanently, all of which I will share with you in this guide. This error message can come up whether you are trying to purchase directly on your PS4 or PS5 console, on the website or even on the app, and it doesn’t matter whether your PlayStation ID is linked to a console or not. If you are seeing the error message ‘Something went wrong’ when you are trying to purchase on PlayStation store, download/add content to your library from the PlayStation (PS) Plus collections or pay from a subscription, then you are not alone. ![]()
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